Shipping

We offer worldwide shipping.

Shipping rates

We apply flat rates for shipping of smaller objects that can be sent by PostNord, BudBee, DHL, UPS or Schenker.

The rate is set according to two parcel sizes:

• Small 
  (40×40x40 cm)
  Sweden: 150 sek
  Europe: 300 sek
  Other: 500 sek
  
  
• Medium 
  (60x60x40 cm)
  Sweden: 250 sek
  Europe: 500 sek
  Other: 1000 sek
  
  
• Larger items
  Larger objects are delivered free of charge within the Stockholm area. For longer distances large objects are sent through specialised shipping firms. Prices vary depending on size and destination and we make sure to provide you with the best possible quote. Orders are finalised once the shipping quote has been accepted by the customer. 
  
  
• Pick up
  All objects can be picked up upon agreement in our showroom in Stockholm, Sweden. If requested, we will store all objects up to one month at no additional cost.
  
  
• Local delivery
  For customers in the Stockholm region we offer free home delicery on all orders exceeding 10 000 sek. Choose "Local delivery" at checkout and the product will be delivered to your home free of charge.
  
  
• Large orders
  We offer free delivery on all orders of 10 000 sek or more to customers in Sweden. 

Estimated shipping time

Schiller Dufva send all objects within five business days after the order has been placed. Standard shipping time for orders within Sweden is 2-5 business days.

For international orders shipping time vary by destination and size of object. Up to two weeks from the next coming shipping day should be expected. In the case the payment is made via invoice, we ship after we have received the full payment. 

During holidays the time for delivery might be longer. 

Our responsibility

Schiller Dufva assume full responsibility that the objects are in the described condition when they reach you. This responsibility holds until the object is either collected by the buyer or delivered by the shipping company. If the object(s) have been damaged during transport, the customer should point this out directly to the shipping firm and also notify us immediately.

Maximum time of delivery

We supply the shipping tracking number for each order and any other available information. We gladly answer all questions about delivery status and will make sure you feel as comfortable as possible during the time the order is on its way to you. 

If the time of delivery should exceed more than thirty (30) days for domestic orders the customer have the right to cancel their purchase. For international orders we ensure a maximum time of delivery of 45 days not including customs procedures. All cancelations of orders shall be sent to: info@schillerdufva.com.

Customs fees

The customer is responsible for all fees associated with customs clearance in their country of destination, including taxes, duty, customs charges etc as well as any wait caused by a delay in customs processing. This applies for all orders outside of Sweden.